All the gear you need for your Strong Viking Obstacle Run!
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Shipping & Returns

Shipping and Returns

Shipping and delivery

When will my order be delivered?

The delivery time of your order depends on your location. Usually you should receive your order within one or two weeks. Shipping may be delayed on weeks leading up to and/or following a Strong Viking event. At this moment we are experiencing problems with delivery of packages, especially outside of the Netherlands, if you haven't received your package after three weeks, please contact us.

Orders are shipped on Tuesdays and Thursdays (with the exception of holidays). 

 

Countries  Delivery time 

Austria, Belgium, Germany, Denmark, Luxembourg, Netherlands

2 to 5 working days

Czech Republic, France, Hungary, Liechtenstein, Lithuania, Monaco, Poland, Sweden, United Kingdom

3 to 5 working days

Estonia, Ireland, Italy, Latvia, Slovakia, Slovenia, Spain, Croatia, Finland, Portugal, Romania

4 to 6 working days


Can I pick up my order at an event?

Yes, you can pick your order up at one of our events. For dates check: https://strongviking.com/en/events/. When ordering choose ‘Pickup at Event’ as shipping method. After placing your order send an email to: shop[@]Strongviking.com with your ordernumber and the event you want to pick up your order. Print your orderconfirmation and bring it with you to the event, we will have your order ready at the merchandise stand. Please note, we can only promise to have it ready for you if you place your order at the latest on Wednesday.

 

Shipping costs

Costs of shipping depend on your location. You can find the shipping costs per country underneath.

Countries

Shipping costs

Netherlands

€ 6,15

Germany, Belgium 

€ 9,20

Austria, Czech Republic, Luxembourg, France, United Kingdom, Spain, Portugal, Italy, Poland, Denmark, Hungary, Monaco, Slovakia

€ 15,25

Ireland, Sweden, Norway, Finland, Slovenia, Switzerland 

€ 19,00

Lithuania, Estonia, Latvia, Croatia, Romania

€ 23,00

 

Can I Track my order?

Yes. As soon as we have shipped your order you receive a confirmation mail. With the track&trace code in this email you can track your order. Attention: it can take a frew days for the track&trace code to show information about delivery.


 

Return and exchange

How do I return my order?

You can return your order within 30 days after receiving the items. The next link will take you to an online return form: Online return form

Please fill in the return form correctly so we can easily process your return. Send your items in their original packaging. Please also pack shoe boxes in a new box or bag, don’t put tape on the shoe box. Add the order confirmation or packing slip. Send your order to:

Strong Viking B.V.

t.a.v. Shop

De Hork 26 a 

5431 NS Cuijk

The Netherlands

If you want to exchange an item you can return the wrong item via the steps above. Subsequently you can make a new purchase in the Obstacle Run shop. 

Unfortunately we do not cover return costs, excluding outstanding circumstances.

 

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